Return Policy

Effective Date: March 15th, 2025
Last Updated: March 15th, 2025

At Haus of Prince, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our return policy below.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The item must be returned within [Insert Number] days of the purchase date.
• The item must be in its original condition, unused, and with all original packaging and tags.
• Proof of purchase (receipt or order confirmation) is required.
• Certain items, such as [e.g., digital products, customized items, perishable goods], are non-returnable.

2. Return Process

To initiate a return, please follow these steps:

1. Contact our customer service team at [Insert Email or Phone Number] to request a return authorization.
2. Once approved, you will receive return instructions, including the return address.
3. Package the item securely and ship it back using a trackable shipping method.
4. Once we receive and inspect the item, we will notify you of the approval or rejection of your return.

3. Refund Policy

• If your return is approved, a refund will be issued to your original payment method within [Insert Number] business days.
• Shipping fees are [non-refundable/refundable].
• If the item was purchased as part of a promotion, only the amount paid will be refunded.

4. Exchanges

If you received a defective or damaged item, we will gladly exchange it for the same product at no additional cost. Please contact us within [Insert Number] days of receiving your order to arrange an exchange.

5. Late or Missing Refunds

If you have not received your refund within the stated timeframe:

• Check your bank or credit card statement.
• Contact your bank or payment provider, as processing times may vary.
• If you still have concerns, please contact us at support@hausofprince.com.

6. Non-Returnable Items

The following items are non-returnable and non-refundable:

• Digital products (e.g., eBooks, downloadable files)
• Personalized or custom-made items
• Gift cards
• Perishable goods (if applicable)

7. Contact Information

If you have any questions or need assistance with your return, please contact us:

Haus of Prince
1315 Oakfield Dr 
PO Box 412,
Brandon, FL 33511, USA

E: support@hausofprince.com